Rather talk it through?
Our Client Care team is happy to help by phone.
(217) 398-9066- Mon to Fri, 8 AM to 9 PM
- Sat, 8 AM to 5 PM
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Go to the Client Center 
Contact and get matched in Champaign, Urbana, Mattoon, or by telehealth. Let's find the right person for you.
Tell us a little about what you're looking for, and our Client Care team will match you with a therapist or nurse practitioner who fits. Prefer to talk? We'd love to hear from you.
- Mon to Fri, 8 AM to 9 PM
- Sat, 8 AM to 5 PM
- Telehealth across Illinois
We aim to reach out within 24 hours.
Your privacy matters.
We only ask what we need to schedule. Your story is yours to share, in a private conversation, when you're ready.
Need help right now?
This form isn't monitored around the clock. If you're in crisis, call or text 988. If you're in immediate danger, call 911.
What happens next
Here's what happens next.
We reach out.
Within 24 hours, someone from our Client Care team contacts you the way you asked.
We find your fit.
We listen to what you need and match you with a therapist or nurse practitioner who fits your goals, your schedule, and your budget. If the fit doesn't feel right, we'll help you find someone who does.
You begin.
We send your intake paperwork, and you meet your clinician in person or by telehealth. Then notice how good it feels to be heard.
Paperwork for clients under 18 comes directly from our Client Care team.
For current clients
Already working with us?
Skip the form. Everything current clients need lives in the Client Center.
Referring a client? Call us at (217) 398-9066 or email staff@ecgstaff.com.
Our locations
Visit us in person, or meet from home.
Every office makes the same promise: a warm welcome and a seat saved for you. Telehealth is available anywhere in Illinois.
Common questions
Good questions. Honest answers.
Still have a question? Call (217) 398-9066 or email staff@ecgstaff.com.
Not at all. Choose 'Not sure yet,' and our team will help you find the right kind of care and the right person.
It only asks what we need to schedule. Please don't include medical details. We'll talk privately when we reach out.
We aim to reach out within 24 hours. Client Care is available Monday through Friday from 8 AM to 9 PM, and Saturday from 8 AM to 5 PM.
We work with many insurance plans and accept Medicaid. Choose your plan in the form or submit your insurance info, and we'll check your coverage before your first session.
Yes. Choose 'My child or teen,' and our team will send the right paperwork for clients under 18.
That happens, and it's okay. Let us know, and we'll help you find someone who feels right.
Yes. Secure telehealth sessions are available anywhere in Illinois.
Yes. Appointments are available days, evenings, and weekends.
No rush
Whenever you're ready, we're here.
There's no rush and no pressure. Send a request, give us a call, or simply come back when the time feels right.
You are welcome here. You are safe here. You are not alone.